Privacy Policy

Last updated: January 2024

The Government of Ghana is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Ghana Data Central Hub (GDCH) platform.

Information We Collect
  • Personal identification information (Name, Ghana Card Number, email address, phone number)
  • Demographic information (age, gender, location)
  • Service usage data and preferences
  • Payment and transaction information
  • Documents uploaded for verification purposes
How We Protect Your Data
  • End-to-end encryption for all data transmissions
  • Secure servers with regular security audits
  • Multi-factor authentication for account access
  • Regular security training for all staff
  • Compliance with international data protection standards
How We Use Your Information
  • To provide and improve government services
  • To verify your identity for secure access
  • To process applications and requests
  • To send important notifications about services
  • To comply with legal requirements
Your Rights
  • Access your personal data at any time
  • Request corrections to inaccurate information
  • Request deletion of your data (where legally permissible)
  • Opt-out of non-essential communications
  • File complaints with the Data Protection Commission
Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

Ghana Data Central Hub

Email: privacy@gdch.gov.gh

Phone: +233 30 123 4567

Address: P.O. Box GP 1234, Accra, Ghana